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Ty Fairclough

Product Designer


A Product Design career over 17 years…


Product Manager
September 2023 – January 2024 (4 months)

Responsible for launching a new team tackling an age-old job to be done in recruiting — Applying for a job.

Applying my playbook of PM tactics borrowed from Lean Startup and Agile methodologies, I;

  • empower the team I lead
  • act as a subservient leader
  • take accountability for our outcomes
  • set expectations in the face of conflict
  • care personally about the well-being of the team and give feedback so they can improve


Senior Product Designer
October 2021 – September 2023 (2 years 6 months)

Worked in a forming team accountable for monetizing the post-application stage of a candidate's hiring experience. Was responsible for product discovery and design delivery. Using a lean mindset and a data-driven approach our team led metrics on engagement and revenue.

PA Consulting

Principle Product Designer
April 2021 – Septemer 2021 (6 months)

Covered a client's (Nuffield Health) UX manager's maternity leave. Worked predominantly on an information architecture restructure for the businesses CMS and eCommerce platform. Developed a visiontype that the director of Product used to secure a fresh round of funding from the board.

Jigsaw XYZ

Design Operations Manager
April 2020 – March 2021 (11 months)

Empowering a team of product and creative designers to discover and deliver best-in-class services for our customers.

  • Launched a career planning toolset
  • Represented Design at the Board level
  • Accountable for pipeline management
  • Setup the organisation's ATS
  • Managed Design content of an internal apprenticeship program

Jigsaw XYZ

Product Manager
December 2019 – March 2020 (4 months)

Led a cross-functional team and completed the delivery of an enterprise HR tool that onboards new employees.

  • lead Scrum ceremonies
  • defined and tested NFRs
  • lead product through UAT and penetration testing
  • user story and acceptance criteria writing
  • Stakeholder alignment (PO, Account Managers, Engineers)

Jigsaw XYZ

UX Consultant
August 2019 – December 2019 (5 months)

Productionised designs for an HR tool that onboards new employees.

  • delivered production UIs
  • co-ordinated content designers and researchers
  • worked with other agencies to collaboratively deliver the product

DIGI2AL / Department for Trade and International Development

UX Consultant
August 2019 – December 2019 (5 months)

Led the UX for an 8 week GDS Alpha project that sought to validate the need for a financial submission and reporting tool in one of the government's departments that has a global reach.

Equal Experts

UX Consultant
June 2018 – April 2019 (11 months)

Working with a network of consultants specialising in agile delivery. The assignment was to enable Shawbrook Bank to operate a User Experience function in the business. Using agile techniques to demonstrate modern product development methodologies.

Shawbrook Bank

UX Consultant
June 2018 – April 2019 (11 months)

Embedded in delivery teams we built working software using Agile and XP methodologies while mentoring staff and helping put in place a long term way of working that would continue to show value long after we left.

  • UX recruitment strategy
  • Leading the development of a Design System
  • Demonstrating a research methodology to the business
  • Hands-on generation of typical UX artefacts


UX Consultant
July 2016 – December 2018 (2 years 6 months)

Consult a start-up team based in the United States. Employed behavioural economics and cognitive theory to create design patterns the organisation can use to maximise their consumer KPIs.

DfE: Skills Funding Agency

UX Consultant
July 2016 – June 2018 (1 years 11 months)

Building financial back-office features to support billions in apprenticeship funding from Government via an Apprenticeship Levy for employers with a payroll of over £3,000,000


UX Mentor
Jan 2016 – Jan 2017 (12 months)

Helping fledgling designers to master the world of User Experience Design.

  • review coursework and provide feedback
  • provide additional insight into tasks
  • transpose theoretical learning into practical advice for each student in their work environment.
  • monthly conference calls with students
  • inspire, motivate and challenge students

BIS: Skills Funding Agency

UX Consultant
November 2015 – July 2016 (9 months)

Working on new Government Digital Service (GDS) product. My role was to provide design solutions that could balance policy requirements with user needs.


UX Consultant
November 2015 – June 2018 (2 years 7 months)

As part of a network of UX, Content and Product Owner consultants we worked on various public sector engagements.


UX Consultant
April 2015 – October 2015 (7 months)

Managing the UX portfolio of four individual products for a small start-up in TechHub, London. I managed the UX talent pipeline as well as conducting day to day experiments and studies.


Lead UX Designer for EMEA
December 2013 – April 2015 (1 year 5 months)

Acting as an integral part of a global product team, my role was to interact closely with product owners and their teams to evangelise user experience, dual track agile and discovery as prescribed by the industry thought leaders.

  • leadership workshop
  • product Owner coaching
  • high risk and big bet LEAN MVP projects


UX Designer
August 2012 – December 2013 (1 year 5 months)

Evolving and creating functional front end user experiences in the consumer and SaaS market.

  • quantitative research – GA, OpinionLab, Internal metrics, A/B (Multivariant) testing
  • qualitative research – guerilla testing, user research, expert review, OpinionLabs, internal feedback
  • mockups – Balsamiq, Moqups, Inkling sketching
  • prototypes – HTML, CSS, JavaScript, UXpin
  • walkthroughs – Moqups, InVisionApp

Domestic & General

UX Designer
February 2012 – May 2012 (4 months)

Build out front end workflow for a European multi-brand domestic insurance platform.

Trinity Mirror Digital Recruitment

UX Designer
April 2010 – February 2012 (1 year 10 months)

Plan, deliver and test a greenfield front-end job board platform. Design lead for in-house production team.

iProperty Media

Web Designer
August 2007 – June 2009 (1 year 11 months)

Redesign and extend functionality of various online properties. Produce editorial layouts for a monthly glossy publication.

  • Create a SQL/PHP script to store and recall historical winners lists
  • design, Develop and iterate on registration forms
  • put in place a CMS to replace static page designs
  • design an executive car aggregator site
  • Maintain a luxury property portal
  • install and design a YouTube clone for luxury property



Saint John Payne RC

April 1997 – May 2001

  • Science (Chemistry, Physics, Biology)
  • Maths
  • Graphic Design
  • ICT
  • French
  • English Language
  • English Literature

A2/AS Levels

Great Baddow High

July 2002 – 2003

  • Product Design
  • Business Studies
  • ICT


Product discovery



Lean UX

Jeff Gothelf


Paris, France

Hooked - Build habit forming products

Nir Eyal


London, UK

Event Storming

Bottega IT Minds


Krakow, Poland

Scrum Alliance Product Ownership

Jeff Patton & Jeff Gothelf


London, UK


Public Service Digital Innovation of the Year
Best Dentistry Website
Dentistry Magazine
Best Dentist professional website

Dentistry Magazine

Public speaking

Product Camp

Gdynia, Poland

Product Camp

Gdynia, Poland

Silicone Milk Roundabout

London, UK


Reference contact details are available upon request.

Disclosure and Barring Service


Professional reference

Brendan Sweeney | CEO @ PopMenu

Even more

To truly get a sense of the value I can bring your organisation I recommend you breeze through my body of work including case studies, book synopsis and articles I've curated on design.