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Ty Fairclough

Cross-functional product person


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Product Manager


September 2023 – Present

Responsible for launching a new team tackling an age-old job to be done in recruiting — Applying for a job.

Applying my playbook of PM tactics borrowed from Lean Startup and Agile methodologies, I;

  • empower the team I lead
  • act as a subservient leader
  • take accountability for our outcomes
  • set expectations in the face of conflict
  • care personally about the well-being of the team and give feedback so they can improve

Senior Product Designer


October 2021 – September 2023

Worked in a forming team that was accountable for monetizing the post-application stage of a candidate's hiring experience. Was responsible for product discovery and design delivery. Using a lean mindset and a data-driven approach our team led metrics on engagement and revenue.

Principle Product Designer

PA Consulting

April 2021 – Septemer 2021

Covered a client's (Nuffield Health) UX manager's maternity leave. Worked predominantly on an information architecture restructure for the businesses CMS and eCommerce platform. Developed a visiontype that the director of Product used to secure a fresh round of funding from the board.

Design Operations Manager

Jigsaw XYZ

April 2020 – March 2021

Empowering a team of product and creative designers to discover and deliver best-in-class services for our customers.

  • Launched a career planning toolset
  • Represented Design at the Board level
  • Accountable for pipeline management
  • Setup the organisation's ATS
  • Managed Design content of an internal apprenticeship program

UX Consultant/Product Manager

Jigsaw XYZ

August 2019 – March 2020

Productionised designs for a HR tool that onboards new employees.

  • Delivered production UIs
  • Co-ordinated content designers and researchers
  • Ran sprint ceremonies
  • Liased with the client's Product Owner daily
  • Provided account manager insight and support
  • Worked on NFRs and pen-test preparation

UX Consultant


April 2019 – June 2019

Led the UX for an 8 week GDS Alpha project that sought to validate the need for a financial submission and reporting tool in one of the government's departments that has a global reach.

UX Consultant

Equal Experts

June 2018 – April 2019

Working with a network of consultants specialising in agile delivery. The assignment was to enable Shawbrook Bank to operate a User Experience function in the business. Using agile techniques to demonstrate modern product development methodologies.

UX Consultant

Shawbrook Bank

June 2018 – April 2019

Embedded in delivery teams we built working software using Agile and XP methodologies while mentoring staff and helping put in place a long term way of working that would continue to show value long after we left.

  • UX recruitment strategy
  • Leading the development of a Design System
  • Demonstrating a research methodology to the business
  • Hands on generation of typical UX artefacts

UX Consultant

Pop menu

July 2016 – December 2018

Consult a start-up team based in the United States. Employed behavioural economics and cognitive theory to create design patterns the organisation can use to maximise their consumer KPIs.

UX Consultant

DfE: Skills Funding Agency

July 2016 – June 2018
Building financial back-office features to support billions in apprenticeship funding from Government via an Apprenticeship Levy for employers with a payroll of over £3,000,000

UX Mentor


Jan 2016 – Jan 2017

Helping fledgling designers to master the world of User Experience Design.

  • Review coursework and provide feedback
  • Provide additional insight into tasks
  • Transpose theoretical learning into practical advice for each student in their work environment.
  • Monthly conference calls with students
  • Inspire, motivate and challenge students

UX Consultant

BIS: Skills Funding Agency

November 2015 – July 2016
Working on new Government Digital Service (GDS) product. My role was to provide design solutions that could balance policy requirements with user needs.

UX Consultant


November 2015 – June 2018
As part of a network of UX, Content and Product Owner consultants we worked on various public sector engagements.

Principal UX Designer


April 2015 – October 2015
Managing the UX portfolio of four individual products for a small start-up in TechHub, London. I managed the UX talent pipeline as well as conducting day to day experiments and studies.

Lead UX Designer for EMEA


December 2013 – April 2015

Acting as an integral part of a global product team, my role was to interact closely with product owners and their teams to evangelise user experience, dual track agile and discovery as prescribed by the industry thought leaders.

  • Leadership workshop
  • Product Owner coaching
  • High risk and big bet LEAN MVP projects

UX Designer


August 2012 – December 2013

Evolving and creating functional front end user experiences in the consumer and SaaS market.

  • Quantitative research – GA, OpinionLab, Internal metrics, A/B (Multivariant) testing
  • Qualitative research – guerilla testing, user research, expert review, OpinionLabs, internal feedback
  • Mockups – Balsamiq, Moqups, Inkling sketching
  • Prototypes – HTML, CSS, JavaScript, UXpin
  • Walkthroughs – Moqups, InVisionApp

UX Designer


June 2012 – August 2012
Deliver high fidelity, responsive blog prototypes for various university sites in various languages (RTL and Chinese).

UX Designer

Domestic & General

February 2012 – May 2012

Build out front end workflow for a European multi-brand domestic insurance platform.

UX Designer

Trinity Mirror Digital Recruitment

April 2010 – February 2012
Plan, deliver and test a greenfield front-end job board platform. Design lead for in-house production team.

Web Designer

iProperty Media

August 2007 – June 2009

Redesign and extend functionality of various online properties. Produce editorial layouts for a monthly glossy publication.

  • Create a SQL/PHP script to store and recall historical winners lists
  • Design, Develop and iterate on registration forms
  • Put in place a CMS to replace static page designs
  • Design a executive car aggregator site
  • Maintain a luxury property portal
  • Install and design a youtube clone for luxury property



Saint John Payne RC

April 1997 – May 2001

  • Science (Chemistry, Physics, Biology)
  • Maths
  • Graphic Design
  • ICT
  • French
  • English Language
  • English Literature

A2/AS Levels

Great Baddow High

July 2002 – 2003

  • Product Design
  • Business Studies
  • ICT


Product discovery



Hooked - Build habit forming products

Nir Eyal


London, UK

Lean UX

Jeff Gothelf


Paris, France

Scrum Alliance Product Ownership

Jeff Patton & Jeff Gothelf


London, UK

UIE - Creating a UX strategy playbook

Jared Spool

TBC 2020

London, UK


Mind the product
Mind the product
Big Data Analytics Conference
Mind the product


Public Service Digital Innovation of the Year
Best Dentistry Website
Dentistry Magazine
Best Dentist professional website

Dentistry Magazine


Reference contact details are available upon request.

Disclosure and Barring Service


Professional reference

Brendan Sweeney | CEO @ PopMenu

Even more

To truly get a sense of the value I can bring your organisation I recommend you breeze through my body of work including case studies, book synopsis and articles I've curated on design.