Ty Fairclough

Responsible for launching a new team tackling an age-old job to be done in recruiting — Applying for a job.

Applying my playbook of PM tactics borrowed from Lean Startup and Agile methodologies, I;

• empower the team I lead
• act as a subservient leader
• take accountability for our outcomes
• set expectations in the face of conflict
• care personally about the well-being of the team and give feedback so they can improve

Worked in a forming team accountable for monetizing the post-application stage of a candidate's hiring experience. Was responsible for product discovery and design delivery. Using a lean mindset and a data-driven approach our team led metrics on engagement and revenue.

Covered a client's (Nuffield Health) UX manager's maternity leave. Worked predominantly on an information architecture restructure for the businesses CMS and eCommerce platform. Developed a visiontype that the director of Product used to secure a fresh round of funding from the board.

Empowering a team of product and creative designers to discover and deliver best-in-class services for our customers.

• Launched a career planning toolset
• Represented Design at the Board level
• Accountable for pipeline management
• Setup the organisation's ATS
• Managed Design content of an internal apprenticeship program

Led a cross-functional team and completed the delivery of an enterprise HR tool that onboards new employees.

• lead Scrum ceremonies
• defined and tested NFRs
• lead product through UAT and penetration testing
• user story and acceptance criteria writing
• Stakeholder alignment (PO, Account Managers, Engineers)

Productionised designs for an HR tool that onboards new employees.

• delivered production UIs
• co-ordinated content designers and researchers
• worked with other agencies to collaboratively deliver the product

Led the UX for an 8 week GDS Alpha project that sought to validate the need for a financial submission and reporting tool in one of the government's departments that has a global reach.

Working with a network of consultants specialising in agile delivery. The assignment was to enable Shawbrook Bank to operate a User Experience function in the business. Using agile techniques to demonstrate modern product development methodologies.

Embedded in delivery teams we built working software using Agile and XP methodologies while mentoring staff and helping put in place a long term way of working that would continue to show value long after we left.

• UX recruitment strategy
• Leading the development of a Design System
• Demonstrating a research methodology to the business
• Hands-on generation of typical UX artefacts

Consult a start-up team based in the United States. Employed behavioural economics and cognitive theory to create design patterns the organisation can use to maximise their consumer KPIs.

Building financial back-office features to support billions in apprenticeship funding from Government via an Apprenticeship Levy for employers with a payroll of over £3,000,000

Helping fledgling designers to master the world of User Experience Design.

• review coursework and provide feedback
• provide additional insight into tasks
• transpose theoretical learning into practical advice for each student in their work environment.
• monthly conference calls with students
• inspire, motivate and challenge students

Working on new Government Digital Service (GDS) product. My role was to provide design solutions that could balance policy requirements with user needs.

As part of a network of UX, Content and Product Owner consultants we worked on various public sector engagements.

Managing the UX portfolio of four individual products for a small start-up in TechHub, London. I managed the UX talent pipeline as well as conducting day to day experiments and studies.

Acting as an integral part of a global product team, my role was to interact closely with product owners and their teams to evangelise user experience, dual track agile and discovery as prescribed by the industry thought leaders.

• leadership workshop
• product Owner coaching
• high risk and big bet LEAN MVP projects

Evolving and creating functional front end user experiences in the consumer and SaaS market.

• quantitative research – GA, OpinionLab, Internal metrics, A/B (Multivariant) testing
• qualitative research – guerilla testing, user research, expert review, OpinionLabs, internal feedback
• mockups – Balsamiq, Moqups, Inkling sketching
• prototypes – HTML, CSS, JavaScript, UXpin
• walkthroughs – Moqups, InVisionApp

Build out front end workflow for a European multi-brand domestic insurance platform.

Plan, deliver and test a greenfield front-end job board platform. Design lead for in-house production team.

Redesign and extend functionality of various online properties. Produce editorial layouts for a monthly glossy publication.

• Create a SQL/PHP script to store and recall historical winners lists
• design, Develop and iterate on registration forms
• put in place a CMS to replace static page designs
• design an executive car aggregator site
• Maintain a luxury property portal
• install and design a YouTube clone for luxury property